Gtek is a locally owned South Texas internet provider. That means the towers you connect to are built, owned, and maintained right here in our region, rather than relying on satellites in space.
Starlink connects your home to satellites orbiting hundreds of miles above the Earth. Every piece of data you send travels to space and back before reaching its destination. Gtek’s signal stays closer to home, traveling from your property to nearby South Texas towers.
Here’s what that difference means for you:
Installation: Gtek provides professional local installation by our own certified technicians. Starlink ships customers a self-install kit.
Support: When something goes wrong, Gtek customers can reach a local team made up of people who live and work in the same communities we serve. Starlink support is primarily handled through online channels.
Reliability: Gtek uses ground-based fixed wireless infrastructure designed and maintained for South Texas conditions.
Community: Gtek has served South Texas families and businesses since 2003. Your service helps support local jobs, local infrastructure, and continued investment in the communities we serve.
Yes. Fixed wireless technology, the type of service Gtek provides, uses ground-based towers rather than satellites. This can provide a more stable connection during many of the weather conditions common in South Texas.
Satellite internet, such as Starlink, requires signals to travel hundreds of miles into space and back. Gtek’s signal travels a much shorter distance between your location and nearby towers within our region.
Our towers are engineered and maintained with South Texas coastal conditions in mind. We also actively monitor our network so our local team can respond quickly when severe weather impacts service.
No internet provider can guarantee 100% uptime during extreme weather. What we can say is that Gtek has served South Texas for more than 20 years, and our network has been continually built and improved specifically for the communities and conditions we serve.
Because local service means real accountability and a company that has a genuine stake in your community’s future.
Gtek has been serving South Texas families and businesses since 2003. That is more than 20 years of showing up, maintaining our own infrastructure, and investing in this region. We are not a national brand that enters a market and moves on. We are here.
Today, we provide internet to more than 10,000 homes and businesses across South Texas, from small towns to larger communities, and every one of those connections is supported by a local team.
When you call Gtek, you reach people who live here. When a technician comes to your home, they are part of the same communities we serve. When you pay your monthly bill, that investment stays in South Texas by supporting local jobs, local families, and the communities we all share.
National providers and satellite companies can offer internet. Gtek offers local service, local support, and a long term commitment to South Texas.
Yes. Gtek offers internet plans for everything from everyday browsing to streaming, working from home, gaming, and connected smart homes.
For lighter use such as email, social media, web browsing, and streaming on one or two devices, our Basic plan is a good fit.
For families that stream, game, and use several devices at the same time, our Silver plan provides more speed and capacity for everyday household use.
Our G100 plan is one of our most popular options for households that regularly stream HD or Ultra HD video, play online games, work from home, join video calls, and have multiple connected devices.
For larger households, heavy streaming, gaming, smart home devices, and multiple people working or learning from home at the same time, our G200 and G400 plans provide additional bandwidth to keep everything running smoothly.
All Gtek residential plans include unlimited data with no data caps, so you can stream, game, work, and browse without worrying about overage charges.
Not sure which plan is right for your home? Call us at 361-777-1400 and our local team can help match your household’s usage and number of devices to the right plan.
For most South Texas households, yes, and the savings can add up over time.
Satellite internet providers like Starlink typically require customers to purchase equipment before service begins. Gtek customers do not have to make a large upfront equipment purchase, and professional installation is handled by our local team.
Gtek also offers straightforward monthly pricing, so you know what to expect on your bill.
All Gtek plans are month to month with no long term contracts. You are not locked in, so you stay because the service works for you, not because a contract requires it.
When you consider equipment costs, monthly pricing, professional installation, and the value of having a local support team, Gtek provides strong long term value for South Texas families.
No. Every Gtek internet plan includes unlimited data.
We do not throttle your speeds after you reach a usage limit, and we do not charge overage fees.
You can stream, work, game, browse, and connect as much as your household needs without worrying about data caps or surprise charges. Your monthly rate stays the same.
No. All standard Gtek internet packages are month to month with no long term commitment required. You are free to change your plan or cancel at any time.
We would rather earn your business every month by providing reliable service and local support than lock you into a long term contract.
Gtek does provide Voice Over Internet Phone service.
GTEK uses the internet to provide you superior phone service, but it does not affect how you use your phone or internet.
The quality is typically at least as good as or better than a land line.
The only equipment included will be the VoIP adapter. You are free to choose whichever phone you prefer.
Gtek Voice does not currently support international calling. Calls to destinations outside the United States are not included with our VoIP service.
When you sign up for GTEK Phone service, you may elect to “port” (transfer) your existing phone number over to our service. That decision can be made at the time of installation or can be done at a later date. You will need to complete a Line Number Port authorization (LNP) allowing us to contact your current carrier and port your number to our service. The LNP should have the same address and account number as your present carrier has on record. This can be obtained from a recent bill from your current carrier.
Internet
For the best experience, we recommend Gtek’s GigaBlast WiFi 6 Router with Managed WiFi. It is designed to work with your Gtek Internet service and gives our support team greater visibility into your home network if you ever need assistance.
Customers may also use their own compatible router if they prefer. Routers are available from most electronics retailers, but performance and WiFi coverage can vary depending on the router, your home, and the number of connected devices.
If you are unsure which option is best for you, contact our 24/7 Support team and we can help.
You can change your package at any time, simply call or email Customer Support.
Gtek Internet plans provide speeds up to the maximum download speed listed for your package. Actual speeds can vary based on your location, the wireless technology serving your home, network conditions, WiFi interference, your device, and the number of devices using your connection at the same time.
For the most accurate speed test, we recommend connecting a computer directly to your Gtek router with an Ethernet cable whenever possible. Pause streaming, gaming, downloads, cloud backups, and other internet activity on your network, then run a test at Speedtest.net.
If you test over WiFi, your results may be lower than the speed reaching your home because WiFi performance can be affected by distance from the router, walls, interference, and the capabilities of your device.
Also remember that internet speeds are measured in megabits per second (Mbps), while downloaded files may display speeds in megabytes per second (MB/s). Eight megabits equals approximately one megabyte.
If your speeds are consistently below what you expect after testing under these conditions, contact Gtek’s 24/7 Support team so we can check your connection and equipment.
You can run a speed test at www.speedtest.net Your household shares the bandwidth, so do a speed test when all other computers and devices are turned off.
Computers that are infected with viruses, spyware, malware, or have not been taken in for a routine check-up are the leading cause of your Internet being slow. At a very minimum for computers that are connected to the Internet, GTEK recommends virus protection to be running and be up-to-date. If you do not currently have an anti-virus program running, we recommend downloading a quality anti-virus like www.bitdefender.com. Another quick (and free) way to boost your speed is to use a different browser, such as Firefox or Google Chrome.
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